Award Winning Products and Award Winning Support

Ranked #1 in Customer Support

As a member of the Rapid Intake community you have access to our award-winning support team. Rated “Best in the Industry” by the eLearning Guild research survey, our friendly support team is responsive and professional. 

Here are a few options for getting help when you need it:

• Online Tutorials. Start now by learning online at your own pace.
• Live Online Webinars. Register today for one of our pre-scheduled live training webinars and learn from a live instructor from the convenience of your own desk.
• Live Hands-on Training. Come to one of our pre-scheduled live hands-on training workshops at the Rapid Intake offices. It's free with your purchase!
• The Rapid Intake Forum. Post your questions and issues to the Rapid Intake community and take advantage of the collective wisdom of product experts and experienced users around the world.
• Email Support. Submit a ticket to our support staff who will research your problem and respond quickly. We will continue to stay in contact with you until your issue has been resolved. 
• Live Chat Support. Chat with our support professionals in real time. You can get immediate results for your questions, and if we can’t figure it out on the spot, we’ll look into it and email you back.